Service & Support
Before-sale, While-sale, After-sale Service And Service Promises

Before-sale: welcome your consultation, organize special technique discussion, discussing clients requirement for the equipment, provide detailed equipment suggestion notebook to you, which includes: 1, stylebook of the equipment; 2, the latest technique of correlative equipments home and abroad, and a comparison of advantages and disadvantages of products from correlative counterparts; 3, GMP craft design, and the distributing chart of workshop’s water and electricity; 4, the craft of machine equipment; 5, the deploying, spare part, packing and after service of correlative products, so you can make your ideal choice; 6, confirm the equipment and quote price by subentry.

While-sale: 1, keep contact with you at any time and invite the clients to our company to inspect and supervise the production and installation of equipments; 2, prepare equipment specification, file card, tracking card and correlative software for you to check and accept at any time; 3, report the producing information of the equipment to clients regularly.

After-sale(operate according to the international traditional after-service standard):
1, one year’s maintenance, lifelong service, and 24 hours service through after-service website, hotline and fax, getting to the appointed place 72 hours later.
2, enough spare parts in warehouse, guaranteeing to provide damageable, exhaustible and important parts to clients at once.
3, pay a return visit to each client one time once a year and make records for each equipment,
Product Part: specialty is the key for equipments to become a whole set.




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